We are excited to announce that our new and refreshed support portal is live. The portal includes changes to navigation, with buttons for both mobile and desktop versions. We have also improved the structure of our content, so you will get assistance faster. There’s a whole host of smaller but impactful changes, all to make your experience of the Multimedia Tech site that much better and helpful for you.
When we started the project we had big ideas, from updating company messaging to helping users find the most relevant assistance without skipping our most important support content. Our solution was to split our site content into two places. We now have a ‘Support’ section – if you would like to find support topics, then our support pages can help. In the ‘main’ pages, we have collected resources for a set of more specific use cases. The blog and other resources are still available, and only a single click away.
We have also created a host of new graphics, FAQs, announcements and included a few updates that have made the site easier to use.