Frequently Asked Questions. Get all the answers to the most frequently asked questions (FAQs) regarding Multimedia Tech, Audio, Video, Computer Networks, Control, Automation and much, much more.

August 19, 2018
Installation Checklist

Installation Checklist

Prepare for Your Installation Get ready for your Multimedia Tech service visit with this checklist. Please see the installation checklist for our Multimedia Tech service. Prepare for […]
August 19, 2018

What is the Multimedia Tech Customer Commitment?

Technology and innovation have always been at the heart of what we do. We have reimagined the entertainment you love and we’re committed to doing the […]
August 19, 2018

Home Installation Checklist

Get ready for your Multimedia Tech Home service visit with this checklist. (You may also print out this checklist to give to your installer on the day of […]
August 19, 2018

Does Multimedia Tech offer any type of guarantee?

Multimedia Tech offers technical services that will integrate your electronic systems flawlessly. We guarantee the finest services when it comes to installing. If you’re unhappy with our […]
August 19, 2018

Is Multimedia Tech an insured business?

Multimedia Tech is fully insured for all the work that we carry out. Our public liability insurance is currently set at $1,000,000 and our employee liability insurance […]
August 19, 2018

What type of installer should I expect?

All of our certified installers have had on the job and industry certifications on electronic systems and product knowledge. Our supervisors have been trained personally by […]
August 19, 2018

Does Multimedia Tech provide required equipment?

We provide all the necessary equipment essential for installing electronic systems. Our supervisors and installers are issued with the industry’s very best with regards to the […]
August 19, 2018

What areas does Multimedia Tech serve?

We operate in and around the Greater Houston Area, Austin, Dallas and San Antonio. We are constantly expanding as our business grows so if you are […]
August 19, 2018

Additional Charges

Multimedia Tech installers will provide an estimate to you prior to performing work that requires an additional charge. Additional charges, fees and expenses may apply to […]
August 19, 2018

Cable, internet and satellite service

Multimedia Tech recommends that for best results the customers should schedule installation of cable, internet or satellite service prior to the arrival of your Multimedia Tech […]
August 19, 2018

Responsability

Multimedia Tech installers will not be held responsible for moving any furniture or valuables.
August 19, 2018

Safety of our workforce

To ensure health and safety of our employees, Multimedia Tech reserves the right to refuse or reschedule work due to unsafe conditions, which include, without limitation, […]
August 19, 2018

Installation Authorization

The customer understands that someone at least 18 years of age must be present at all times on the day of the installation to approve all […]
August 19, 2018

Labor only

Installations do not include any parts or accessories (for example: wire, cable, speaker mounts or similar parts)
August 19, 2018

Disclaimer

Multimedia Tech shall not be liable for any failure or delay in performance due to any cause beyond its control. If Multimedia Tech installer’s ability to […]
August 19, 2018

Lath and Plaster

Multimedia Tech cannot warrant that installations involving lath and plaster walls will not result in cracks on the wall. Multimedia Tech will do everything in our […]
August 19, 2018

Changes, cancellations, and refunds

Cancellations We understand plans can change, so we’ve created a cancellation policy that’s super flexible for our customers and supports our internal operations. Early notification of […]