What is the Multimedia Tech Customer Commitment?

Home Installation Checklist
August 19, 2018
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August 19, 2018
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Technology and innovation have always been at the heart of what we do. We have reimagined the entertainment you love and we’re committed to doing the same for your entire experience.

The Multimedia Tech Customer Commitment

Our commitment to every customer:

  • Respect your time
  • Simplify your experience
  • Make things right if we fall short

We take pride in our products, which is why we offer a 30-day money-back guarantee. And, we deliver service on your terms, including 24/7 support and four-hour appointment windows with a guaranteed, automatic $20 credit if we’re late.

From our products to our people, we’re committed to delivering the best experience possible so you can do more and enjoy more of what you love.

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